Coverart for item
The Resource Business process management and the balanced scorecard : using processes as strategic drivers, Ralph F. Smith

Business process management and the balanced scorecard : using processes as strategic drivers, Ralph F. Smith

Label
Business process management and the balanced scorecard : using processes as strategic drivers
Title
Business process management and the balanced scorecard
Title remainder
using processes as strategic drivers
Statement of responsibility
Ralph F. Smith
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1953-
http://library.link/vocab/creatorName
Smith, Ralph F.
Dewey number
658.5/1
Illustrations
illustrations
Index
index present
LC call number
HD62.17
LC item number
.S65 2007
Literary form
non fiction
http://library.link/vocab/subjectName
  • Workflow
  • Benchmarking (Management)
  • Performance
  • Strategic planning
Label
Business process management and the balanced scorecard : using processes as strategic drivers, Ralph F. Smith
Link
Instantiates
Publication
Note
Includes index
Contents
A world of change -- How process can drive strategy -- The strategic process -- Strategy maps -- Balanced scorecard and strategic initiatives -- Conclusions
Control code
ocm70175010
Dimensions
24 cm.
Extent
x, 227 p.
Isbn
9780470047460
Isbn Type
(cloth)
Lccn
2006020850
Other physical details
ill.
System control number
  • (Sirsi) i9780470047460
  • (OCoLC)70175010
Label
Business process management and the balanced scorecard : using processes as strategic drivers, Ralph F. Smith
Link
Publication
Note
Includes index
Contents
A world of change -- How process can drive strategy -- The strategic process -- Strategy maps -- Balanced scorecard and strategic initiatives -- Conclusions
Control code
ocm70175010
Dimensions
24 cm.
Extent
x, 227 p.
Isbn
9780470047460
Isbn Type
(cloth)
Lccn
2006020850
Other physical details
ill.
System control number
  • (Sirsi) i9780470047460
  • (OCoLC)70175010

Library Locations

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      41.501174 -81.69177499999999
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