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The Resource Customer service management training 101 : quick and easy techniques that get great results, Renee Evenson

Customer service management training 101 : quick and easy techniques that get great results, Renee Evenson

Label
Customer service management training 101 : quick and easy techniques that get great results
Title
Customer service management training 101
Title remainder
quick and easy techniques that get great results
Statement of responsibility
Renee Evenson
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1951-
http://library.link/vocab/creatorName
Evenson, Renee
Dewey number
  • 658.3/1245
  • 658.31245
Index
index present
LC call number
HF5415.5
LC item number
.E894 2012
Literary form
non fiction
http://library.link/vocab/subjectName
  • Customer services
  • Executives
  • Time management
  • Leadership
  • Communication in management
Label
Customer service management training 101 : quick and easy techniques that get great results, Renee Evenson
Instantiates
Publication
Note
Includes index
Contents
Managing yourself -- Understanding your management style -- Developing your leadership qualities -- Planning and organizing for results -- Managing others -- Communicating up, down, across, in, and out -- Training for excellence
Control code
ocn727047854
Dimensions
24 cm.
Extent
ix, 214 p.
Isbn
9780814417157
Isbn Type
(pbk.)
Lccn
2011019828
System control number
(OCoLC)727047854
Label
Customer service management training 101 : quick and easy techniques that get great results, Renee Evenson
Publication
Note
Includes index
Contents
Managing yourself -- Understanding your management style -- Developing your leadership qualities -- Planning and organizing for results -- Managing others -- Communicating up, down, across, in, and out -- Training for excellence
Control code
ocn727047854
Dimensions
24 cm.
Extent
ix, 214 p.
Isbn
9780814417157
Isbn Type
(pbk.)
Lccn
2011019828
System control number
(OCoLC)727047854

Library Locations

    • CLEVELAND/Main LibraryBorrow it
      325 Superior Ave., N.E., Cleveland, OH, 44114, US
      41.501174 -81.69177499999999
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