Coverart for item
The Resource Listen up! : how to communicate effectively at work, Eunice LeMay & Jane Schwamberger

Listen up! : how to communicate effectively at work, Eunice LeMay & Jane Schwamberger

Label
Listen up! : how to communicate effectively at work
Title
Listen up!
Title remainder
how to communicate effectively at work
Statement of responsibility
Eunice LeMay & Jane Schwamberger
Creator
Contributor
Subject
Language
eng
Cataloging source
JTA
http://library.link/vocab/creatorName
LeMay, Eunice
Dewey number
658.4/5
Illustrations
illustrations
Index
index present
LC call number
HF5718
LC item number
.L455 2007
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Schwamberger, Jane
http://library.link/vocab/subjectName
  • Communication in management
  • Communication in organizations
  • Business communication
  • Interpersonal communication
  • Listening
Label
Listen up! : how to communicate effectively at work, Eunice LeMay & Jane Schwamberger
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 117-121) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
pt. 1. Effective listening -- Active listening : You're not listening! Pay attention! -- Motivating your listener : Why should anyone listen to you? -- Listen to learn : Learn people's learning preference -- Blocks to effective listening : Viva the diversity in the workplace! -- What your listener sees and hears : Using body language, tone, and attitude effectively! -- pt. 2. Effective communicating -- Techniques for effective communicating -- Dealing with problem people : Conflict resolution with customers and clients -- Dealing with problem people : Conflict resolution with co-workers -- Verbal communication -- Written communication -- Listening and communicating as a supervisor or manager : Treat your employees as you would like to be treated -- Listening and communicating as an employee : Talk to your boss, get your boss to talk to you -- pt. 3. "Utopia, Inc." and you! -- A perfect example at "Utopia, Inc." -- You can achieve success!
Control code
ocn155333751
Dimensions
23 cm
Extent
xiii, 127 pages
Isbn
9780978805852
Lccn
2006931820
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)155333751
Label
Listen up! : how to communicate effectively at work, Eunice LeMay & Jane Schwamberger
Publication
Bibliography note
Includes bibliographical references (pages 117-121) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
pt. 1. Effective listening -- Active listening : You're not listening! Pay attention! -- Motivating your listener : Why should anyone listen to you? -- Listen to learn : Learn people's learning preference -- Blocks to effective listening : Viva the diversity in the workplace! -- What your listener sees and hears : Using body language, tone, and attitude effectively! -- pt. 2. Effective communicating -- Techniques for effective communicating -- Dealing with problem people : Conflict resolution with customers and clients -- Dealing with problem people : Conflict resolution with co-workers -- Verbal communication -- Written communication -- Listening and communicating as a supervisor or manager : Treat your employees as you would like to be treated -- Listening and communicating as an employee : Talk to your boss, get your boss to talk to you -- pt. 3. "Utopia, Inc." and you! -- A perfect example at "Utopia, Inc." -- You can achieve success!
Control code
ocn155333751
Dimensions
23 cm
Extent
xiii, 127 pages
Isbn
9780978805852
Lccn
2006931820
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)155333751

Library Locations

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