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The Resource The business value of IT : managing risks, optimizing performance, and measuring results, Michael D.S. Harris, David Herron, Stasia Iwanicki

The business value of IT : managing risks, optimizing performance, and measuring results, Michael D.S. Harris, David Herron, Stasia Iwanicki

Label
The business value of IT : managing risks, optimizing performance, and measuring results
Title
The business value of IT
Title remainder
managing risks, optimizing performance, and measuring results
Statement of responsibility
Michael D.S. Harris, David Herron, Stasia Iwanicki
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Harris, Michael D. S
Dewey number
004.068
Illustrations
illustrations
Index
index present
LC call number
HC79.I55
LC item number
H39 2008
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Herron, David
  • Iwanicki, Stasia
http://library.link/vocab/subjectName
Information technology
Label
The business value of IT : managing risks, optimizing performance, and measuring results, Michael D.S. Harris, David Herron, Stasia Iwanicki
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Contents
What should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Who governs IT? -- What models should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do IT better? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business?
Control code
ocn166358438
Dimensions
25 cm.
Extent
xxvi, 266 p.
Isbn
9781420064742
Isbn Type
(alk. paper)
Lccn
2007044640
Other physical details
ill.
System control number
  • (OCoLC)166358438
  • (Sirsi)i9781420064742
Label
The business value of IT : managing risks, optimizing performance, and measuring results, Michael D.S. Harris, David Herron, Stasia Iwanicki
Publication
Bibliography note
Includes bibliographical references and index
Contents
What should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Who governs IT? -- What models should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do IT better? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business?
Control code
ocn166358438
Dimensions
25 cm.
Extent
xxvi, 266 p.
Isbn
9781420064742
Isbn Type
(alk. paper)
Lccn
2007044640
Other physical details
ill.
System control number
  • (OCoLC)166358438
  • (Sirsi)i9781420064742

Library Locations

    • CLEVELAND/Main LibraryBorrow it
      325 Superior Ave., N.E., Cleveland, OH, 44114, US
      41.501174 -81.6917749
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